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Collection Vision Contact Faq

Frequently Asked Questions

Ordering & Shipping

How long does shipping take?
Standard delivery takes 3-5 business days within the US, and 7-14 business days internationally. We also offer express shipping options at checkout for faster delivery times.
Do you ship internationally?
Yes! We ship worldwide. International shipping rates and delivery times vary by location. You can view exact shipping costs at checkout.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order through our website using your order number.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of purchase for unworn items.
How do I start a return or exchange?
To initiate a return or exchange, please email.

Product Care

Are your products sustainable?
Yes, sustainability is at the core of our brand. We use eco-friendly materials and ethical manufacturing processes. All our packaging is recyclable or biodegradable.

Payment & Security

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your payment information. We never store your credit card details on our servers.